Straight forward
statistics
Do you want to know exactly how many people are on your site right now and how they found you?
UserInsights allows you to quickly compare historical statistics and see what keywords, locations, referrers, tweets, languages and more are driving traffic and behaviour on your site, all filterable by behaviour tags.
Recordings
Watch your visitors
live or in HD playback.
UserInsights automatically creates a recording of every visitor to your website. Quickly filter and segment recordings so you can watch why visitors are not converting.
Out-of-the-box, UserInsights successfully records both dynamic and member’s only pages, even on the most advanced sites and single page apps.
Heat Maps
See where your customers
are hanging out on your website.
UserInsights delivers comprehensive heat maps that allow you to see exactly how people read and interact with your site.
You can segment heat map data by location, browser, dates, mobile users, and more.
Chat
Talk to your customers
live.
UserInsights Chat integrates with your existing website and is compatible across multiple devices.
Our chat function is loaded with powerful features including multiple operators, canned responses, and auto invites.
Conversion Funnels
Pinpoint the drop off
point in your check out.
Conversion Funnels let you quickly see where people abandon a process on your website, like checking out or creating an account.
Clicking on a funnel step will instantly filter your recordings to those visitors that abandoned your website at that particular step.
Form Analytics
Are your forms
scaring off customers?
We provide you with distinct and highly valuable reports that give you insight into problem areas on your website’s forms.
Discover which fields on your forms are causing the most friction and abandonment on your website.
Polls
Instant customer feedback.
Stop playing the guessing game as to what your customers are looking for and ask them directly.
UserInsights polls are fully customisable, can have multiple questions, are able to be redirected, and can be triggered at just the right moment.
You cannot get the same features all packed into one app anywhere.